Managing a strata scheme is no different to managing any other business. We work collaboratively with your executive committee to manage all aspects of your strata scheme from financial viability, regular maintenance programs, and legislative compliance. If you want a strata manager that actually manages your property, planning for current and future needs rather than reacting to every situation as it arises, then contact us today to discuss your needs.
All owners have a unique login ID and password giving them 24 hour internet access to their personal account information. The portal also includes access to insurance information, by-laws, strata plans, pool registration certificates, agendas and minutes of meetings, and other information pertinent to the property. Members of the executive committee are able to also access financial reports, quotes, invoices, and other information to assist them in their duties.
It is common practice for strata managers to automatically deduct their charges each month in accordance with the strata management agreement. We provide a monthly itemised tax invoice that is approved for payment by the treasurer.
The invoice hub portal provides committee members with a system of looking at each invoice prior to payment, raising any queries with us, and approving the invoice for payment. Your strata scheme can elect to have one approver or several. Owners can be confident that work is not paid for unless it has been completed to a satisfactory standard.
Most strata managers have deals with insurance companies and tradespeople, giving them kickbacks when they engage their services on your behalf. Often these commissions are a direct percentage of the value of the work, a disincentive for obtaining competitive prices. A common example is commissions on insurance premiums. We negate this obvious conflict of interest by passing on all commissions or rebates to the strata scheme.
At the commencement of our services we provide a comprehensive strata report to the executive committee giving them a snapshot of the scheme at changeover. The strata report identifies any areas of non-compliance with the legislation as well as areas of risk such as levy arears or not enough money in the sinking fund. We are then in a position to work with the committee to prioritise tasks and make informed decisions about the future direction of the strata scheme.